Emergency & General

There is a range of services that can provide you with information, referral, help and support.

EMERGENCY – Police or Ambulance 

In an emergency, call 000.


NSW Police Force 

The police have the power and responsibility to intervene and protect you from physical or sexual violence or stalking. 

In an emergency call 000. If it is not an emergency you can call your closest police station. You can go online at www.police.nsw.gov.au and search for your local police station via postcode or call Police Assistance Line on 131 444. 

If you want to report domestic and family violence you can speak to any police officer. You may also speak with the Domestic Violence Liaison Officer (DVLO) or the Lesbian, Gay, Bisexual, Transgender, Intersex (LGBTI) Liaison Officers (commonly known as GLLOs). Most police stations have a DVLO and many stations have a GLLO. DVLOs are police officers who have had special training in working with people who are experiencing domestic and family violence. GLLOs are police officers who have had training in working with members of the LGBTIQ community. 


1800RESPECT Helpline - National Sexual Assault Domestic Family Violence Counselling Service 

1800RESPECT provides information and support for people who have experienced sexual assault or domestic and family violence. Call 1800 737 732 to access confidential counselling delivered by qualified, experienced professionals 24-hours a day, seven days a week.

Phone: 1800 737 732

Website: www.1800respect.org.au 


Safe Beds for Pets – RSPCA 

Safe Beds for Pets provides temporary housing for pets of LGBTIQ people seeking refuge from domestic and family violence. Contact Safe Beds for Pets yourself or ask your domestic violence service to assist you with a referral to Safe Beds. 

Email: safebeds@rspcansw.org.au  

Phone: (02) 9782 4408

Website: www.rspcansw.org.au/our-work/programs-community-services/safe-beds-for-pets 


NSW Domestic Violence Line

The NSW Government Family and Community Services Domestic Violence Line is the primary information service for people experiencing domestic in NSW. The DV Line is free, confidential and staffed 24-hours, 7-days a week. Please note for your safety - if you call the 1800 number from your mobile it will be billed to your account and appear on your bill. If you call from a landline or pay phone it is free and will not appear on your bill.

Freecall: 1800 656 463

TTY: 1800 671 442


Link2home – Homelessness Services 

The NSW Government Family and Community Services Link2home Line is free, confidential and staffed 24-hours, 7-days a week. If you are at risk of homelessness or need to access homelessness services call Link2home. From 9am to 10pm daily, Link2home will provide callers with information, assessments and referrals to homelessness support and accommodation services across NSW. 

Freecall: 1800 152 152 


Royal Prince Alfred Hospital’s Sexual Assault Service 

The Royal Prince Alfred Hospital’s Sexual Assault Service offers 24-hour counselling, support and referral for people who have experienced sexual assault.

Business hours: (02) 9515 9040

After hours: (02) 9515 6111