Translating and Interpreting Service 

The Translating and Interpreting Service is a national service for people who do not speak English and for English speakers who need to communicate with people who do not speak English. The service is available 24 hours a day, seven days a week.

Phone: 13 14 50 (24 hours)

Immigration Advice and Rights Centre (IARC)

IARC provides free immigration advice and assistance to financially disadvantaged people in NSW through face-to-face appointments (call (02) 9279 4300 to arrange an appointment) or telephone advice every Tuesday and Thursday from 2pm to 4pm call (02) 9262 3833. IARC is LGBTIQ friendly. 

Appointments phone: (02) 9279 4300

Telephone advice: (02) 9262 3833



Lifeline provide crisis support and suicide prevention telephone counselling. People experiencing domestic and family violence can call Lifeline 13 11 14 or check out the website for information and support about domestic and family violence.

Phone: 13 11 14 


Victims Services 

Victims Services is a part of the NSW Department of Police and Justice. Victims Services provides confidential support, free counselling, financial assistance, referral and information for victims of domestic and family violence. 

Phone: Victims Access Line 1800 633 063

Phone: Aboriginal Contact Line 1800 019 123 


LawAccess NSW

LawAccess NSW provides free telephone legal information, to people in NSW. Legal information resources such as applying for an ADVO can be accessed on the LawAccess NSW website.

Phone and TTY: 1300 888 529


Women’s Legal Service NSW
Domestic Violence Legal Advice Line

The Domestic Violence Advocacy Service provides specialised legal advice for women. Open Monday and Thursday 1.30pm-4.30pm, Tuesday and Friday 9.30am-12.30pm.

Sydney Advice Line: (02) 8745 6999

Rural Free Call Line: 1800 810 784

Safe Places

The LGBTIQ Safe Place Program includes services, shops, cafes, and other businesses, which are welcoming, supportive and actively engaged with LGBTIQ communities. For information and locations, visit: